Service difficulty report · Computer · Boeing 737824

Difficulty date
June 9, 2023
Submitted
June 12, 2023
Operation
Air carrier
Aircraft
N37273
Make and model
Boeing 737824
Aircraft serial
31591
Aircraft time
68,027 hours, 23,724 cycles
Part
Computer
Part number
4082499903
Part serial
00091647
Condition
Unknown
Location
#1 Fcc
Part time
68,397 hours, 25,108 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MCP FROZEN AND UNRESPONSIVE TO START OVER 3 TIMES BECAUSE #1 MCDU FROZE UP AND HAD SOME MISSING DIGITS ,GAVE VERBAL TURNOVER TO SWINGSHIFT. PARTS USED: VERIFY TEST PER AMM 22-11-00 TEST PASSED ALSO PERFORMED BITE 29-3162-9-0002,QTY :1 LIBRARY TEST FOR FCC A -B PER AMM 22-11-00 TEST PASSED BUT HAD ADD EMP:U104889 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1604368 SN OFF 7392 UNIT, E&E BOX E OFF 29-3162-9-0002 7392 ON 29-3162-9-0002 1290 REPLACED FCC-A WITH NEW, SOFTWARE WAS CORRECT AND LRU TEST PASSED REF AMM 22-11-33-400-801. PERFORMED CAT III LAND VERIFY TEST AND PASSED, NO FAULTS WITH MCDU 1 OR THE MCP REF AMM 22-11-00-700-801. PARTS USED: 29-2211-9-0005,QTY :1 ADD EMP:U104889 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1681829 SN OFF 1647 COMPUTER, FLIGH OFF 29-2211-9-0005 7 ON 29-2211-9-0005 1581