Service difficulty report · Sdu · Boeing 7879

Difficulty date
September 27, 2023
Submitted
September 29, 2023
Operation
Air carrier
Aircraft
N24972
Make and model
Boeing 7879
Aircraft serial
40939
Aircraft time
26,002 hours, 2,442 cycles
Part
Sdu
Part number
8223057101
Part serial
1715
Condition
Unknown
Location
Sat Com
Part time
24,833 hours, 2,344 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O, S
Precautionary procedure
A, D, O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT VOICE LOST ADVISORY SATCOM VOICE COMMUNICATION IS LOST (NO SIGNAL/RECEPTION) DUE TO AIRCRAFT MANEUVERING, LOW ELEVATION ANGLES/BLOCKAGE TO THE SATEL LITE OR WHILE FLYING IN A POLAR ROUTE. WHEN AN AIRPLANE IS IN CR UISE MODE, THEN THE MESSAGE IS DELAYED BY 60SECS, OTHERWISE IN . FOUND MX MESSAGE 23-19407 SATELLITE, UNIT OFF 79-2329-9-0001 1715 ON 79-2329-9-0001 0040 SATELLITE, UNIT OFF 79-2329-9-0001 1715 ON 0000 T/S PER FIM TASK DMC-B787-A-23-10-F5-04A-421A-A FOR MX MESSAGE 23-19407. NO FAUTLS FOUND UNABLE TO DUPLICATE INDICATED FAULT. WIRING CHECKS PER FIM TASK ALSO GOOD. PER TECH SUPPORT UPDATE REMOVED AND REPLACED SATCOM SDU AS PRECAUTINARY PER AMM 23-15-10. ADJ/TEST SATISFACTORY. SYSTEM OK FOR SERVICE.

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