Service difficulty report · Unknown · Boeing 767322

Difficulty date
November 6, 2023
Submitted
November 10, 2023
Operation
Air carrier
Aircraft
N644UA
Make and model
Boeing 767322
Aircraft serial
25094
Aircraft time
124,078 hours, 19,246 cycles
Part
Unknown
Part number
UNKNOWN
Part serial
NA
Condition
Unknown
Location
Unknown
Stage of operation
DE
How discovered
O
Nature of condition
F
Precautionary procedure
B

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SELECTED FLAPS 20 WITH FLAP HANDLE IN 20 DETENT AT 190KIAS. TE E DGE FLAPR DISAGREE. VERBAL FROM CREW. BOTH FLAP POS NEEDLES WERE AT 20 DEG TOGETHER BITE CHECK COMPLETED PICS ADDED WHEN DISAGREE MSG CAME UP FOUND THE ALT FLAP SWITCH PLACED IN 20 DEG FLAPS POSITION. MECHANIC WHO DEBRIEFED THE FLIGHT CREW SAID THERE WAS NO MENTION PLACED SWITCH IN "NORMAL" POSITION AND OPERATED FLAPS SEVERAL OF THE SWITCH BEING MOVED. NO PREVIOUS WRITE UPS. OK TO TIMES WITHOUT A DISAGREE MESSAGE. PERFORMED FIM 27-51 FAULT TREE CONTINUE. 809 . GROUND TEST INDICATED NO EXISTING FAULTS. THE LEAD ACCOMPLISHING THE CHECKLIST. DEBRIEF FROM INBOUND CREW AT 19Z ON 08NOV FOR CLARIFICATION: CREW FOLLOWED FM CHECKLIST AND LOWERED FLAPS TO 20 IN ALTERNATE, THAT IS WHY ALT FLAP SW WAS FOUND IN POSITION 20. ADDITIONALLY THE TE FLAP DISAGREE OCCURRED THREE TIMES IN THE PROCESS OF ACCOMPLISHING THE CHECKLIST.