Service difficulty report · Battery · Boeing 777300ER

Difficulty date
January 22, 2024
Submitted
January 25, 2024
Operation
Air carrier
Aircraft
N2341U
Make and model
Boeing 777300ER
Aircraft serial
63721
Aircraft time
28,368 hours, 3,085 cycles
Part
Battery
Part number
UNKNOWN
Condition
Overheated
Location
Seat 58g
Stage of operation
TX
How discovered
O
Nature of condition
M, B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CABIN THERMAL CONTAINMENT BAG USED. REPLACED TCB. SEATS 58F/G HEAT DAMAGE FROM DEVICE - EXTRA BATTERIES IN PAX BACKPACK. DAMAGE TO SEAT CUSHION, SEATBELT AND BUMPER TRIM. THERMAL BAG WAS USED. REMOVED AND REPLACED SEAT CUSHIONS AND SEATBELTS AT 58G AND 58F.

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