Service difficulty report · Headset · Boeing 7379

Difficulty date
October 1, 2024
Submitted
October 3, 2024
Operation
Air carrier
Aircraft
N27546
Make and model
Boeing 7379
Aircraft serial
64478
Aircraft time
6,491 hours, 2,136 cycles
Part
Headset
Condition
Improper Part
Location
Zone 200
Stage of operation
CL
How discovered
O
Nature of condition
W
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

STATIC OVER ALL COMMS 1- 3. ON CLIMB COULDN/T HEAR AT ALL. DISSI PATED IN DESCENT. DURING CREW BRIEFING NOTICED FLIGHT CREW HAD OWN HEADSETS PLUGGED IN. THEY WHERE NOT THE GOOD BOSE HEADSETS. UNLESS COMPANY PROVIDED HEADSETS OR ONE PARTICULAR BOSE HEADSET IS USED THERE MAY BE VERY LOUD STATIC OR BACKGROUND NOISE ON VHF SYSTEM ON 737 AIRCRAFT. PER AMM 23-11-00 USED COMPANY PROVIDED HEADSETS AND OPS CHECK OF ALL THREE RADIOS. ALL THREE RADIOS ARE VERY LOUD AND CLEAR. ALSO ACCOMPLISHED NOSE RADOME STATIC GROUND CHECK. NOSE RADOME GROUND POINTS FOR STATIC BUILDUP ALL CHECK GOOD. FOUND HEADSET JACK TIP INSIDE FLIGHT INTERPHONE JACK IN NOSE WHEELWELL. SEE PIC. REMOVED SAME, OP CHECK OF JACK NORMAL REF AMM 23-51-00

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