Service difficulty report · Apu · Boeing 777222

Difficulty date
February 3, 2025
Submitted
February 5, 2025
Operation
Air carrier
Aircraft
N212UA
Make and model
Boeing 777222
Aircraft serial
30218
Aircraft time
79,641 hours, 16,924 cycles
Part
Apu
Part number
38005501
Part serial
P1037
Condition
Faulted
Location
Zone 100
Part time
31,073 hours, 19,662 cycles
Stage of operation
LD
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLIGHT ATTENDANTS CLAIM THEY SMELLED AN ELETRIC SMELL LANDING RE PEAT WU SMOKE AND ODOR QUESTIONAIRE ATTACHED INVESTIGATED CABIN, TURNED ON EVERYTHING ELECTRICAL INSIDE AND DID FULL SWEEP OF CABIN, NO ODOR DETECTED. STARTED APU AND OPERATED 1 PACK AT A TIME, OVERWHELMING SMELL OF BURNED OIL IN COCKPIT AND WHOLE CABIN. RAN BOTH ENGINES ONE AT A TIME WITH APU BLEED OFF ISOLATING SYSTEMS AND PACKS, BURNED OIL SMELL STILL PRESENT FOR BOTH ENGINES WHEN PACKS RUNNING. SHUT ENGINES OFF AND TURNED APU BLEED BACK ON, ODOR IS MORE POWERFUL AND OVEWHELMING WITH APU BLEED ON. FOUND PUDDLE OF OIL ACCUMULATING AT APU TURBINE FROM LOOKING AT EXHAUST FROM THE OUTSIDE WITH FLASHLIGHT AND BLACKLIGHT. ABNORMAL AMOUNT OF SMOKE ALSO COMING OUT OF EXHAUST WHERE PUDDLE WAS FOUND AND DIDNT DISSIPATE LIKE NORMAL. BURNED OIL SMELL DETECTED AT #1 PACK EXHAUST VENT WHILE PACKS RUNNING. SUSPECT APU AND BOTH PACK SYSTEMS NEED TO BE REPLACED DUE TO EVIDENCE AND CONTAMINATION. REF AMM 05-51-58. SOURCE OF ODOR WAS DETERMINED TO BE COMING FROM OIL MIXED WITH AIR FROM THE APU PNEUMATIC SYSTEM. REPLACED APU REF JC 23-4911-1-0001 FOR REPLACEMENT.