Service difficulty report · Sdu · Boeing 777224

Difficulty date
July 15, 2025
Submitted
July 18, 2025
Operation
Air carrier
Aircraft
N76021
Make and model
Boeing 777224
Aircraft serial
39776
Aircraft time
66,785 hours, 6,662 cycles
Part
Sdu
Part number
8220314102
Part serial
932
Condition
Faulted
Location
Zone 200
Part time
722,164 hours, 703,733 cycles
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLT CREW REPORTS ACARS NOT WORKING, REPORTS CPDLC INOP. ACP DCMF SYS TEST, AMIS OPS TEST IAW AMM 23-27-00-740-801, 31-41-00- 710-801. HUI REPLACED LEFT AIMS M001 MODULE & OPS TEST CHEKED OK. R & R RT M001 MODULE, INSTALLED SOFTWARE, OPS CHECK GOOD. REF AMM 31-41-02-400-801. R & R SDU, UPDATED SOFTWARE, GROUND TEST PASSED. REF AMM 23-15-10-400-801. FOUND SATCOM SDU FAULT BEFORE & SDU OK AFTER REPLACEMENT . DCMF FUNTION SYSTEM OPS TEST CHECKED OK IAW AMM TASK 23-27-00-740-801 & CPDLC/ADS-C - OPS TEST CHECKED OK IAW AMM TASK 23-27-00-710-801-C1.