Service difficulty report · Lock · Boeing 777224

Difficulty date
September 26, 2025
Submitted
September 29, 2025
Operation
Air carrier
Aircraft
N78004
Make and model
Boeing 777224
Aircraft serial
27580
Aircraft time
122,153 hours, 12,669 cycles
Part
Lock
Condition
Faulted
Location
Zone 800
Stage of operation
IN
How discovered
V
Nature of condition
N
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DOOR FLIGHT LOCK 3L EICAS STATUS L3 PASSENGER ENTRY DOOR FLIGHT LOCK COMMAND/FLT LOCK RELAY & SENSOR DISAGREEMENT. PERFORMED PAX ENTRY DOOR FLT LOCK CONT TESTED. TEST PASSED AND STATUS MSG DISAPPEAR IAW AMM 52-11-26-740-801.