Service difficulty report · Printer · Boeing 777222

Difficulty date
September 28, 2025
Submitted
October 1, 2025
Operation
Air carrier
Aircraft
N780UA
Make and model
Boeing 777222
Aircraft serial
26944
Aircraft time
104,178 hours, 18,995 cycles
Part
Printer
Part number
C12349AC02
Part serial
437
Condition
Faulted
Location
Zone 200
Part time
6 hours, 1 cycles
Stage of operation
IN
How discovered
V
Nature of condition
B
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SMOKE SMELL COMING FROM NEW FLT DECK PRINTER OPENED AND COLLARED PRINTER CB D2 IN P210 PANEL REF AMM 31-33-01 UPON ARRIVAL. ACP CONDITIONAL INSP OF FLT DECK REF AMM 05-51-58-800-801-C3 SMELL IS COMING FROM INTERNAL OF NEWLY INSTALLED PRINTER. VISUAL CHECK OF CONNECTOR, P5 PANEL AND P210 CB AND CB CONNECTIONS NORMAL, NO DMG OR BURNING NOTED. OPENED FLT DECK WINDOWS AND SMELL HAS DISSIPATED. REMOVED AND REPLACED PRINTER REF AMM 31-33-01. OPS TEST PASSED AND VERIFIED NO SMOKE OR ODOR EMITTED FROM NEWLY INSTALLED PRINTER.