Service difficulty report · Control Panel · Boeing 777300ER

Difficulty date
October 15, 2025
Submitted
October 17, 2025
Operation
Air carrier
Aircraft
N2639U
Make and model
Boeing 777300ER
Aircraft serial
62650
Aircraft time
36,497 hours, 4,001 cycles
Part
Control Panel
Part number
570111
Part serial
1361
Condition
Inoperative
Location
Audio
Part time
798,061 hours, 712,084 cycles
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

OBSERVER ACP INOPERATIVE. CANT CHANGE SELECTED TRANSMIT SWITCH. ACP FROZEN UNABLE TO SELECT ANY MIC ON OBSERVERS AUDIO CONTROL PANEL. REMOVED AND REPLACED OBSERVER ACP PER AMM 23-51-01. OPS CHECK GOOD. NO DEFECTS NOTED. ACFT OKAY TO CONTINUE.

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