Service difficulty report · Interphone · Boeing 777300ER

Difficulty date
October 20, 2025
Submitted
October 21, 2025
Operation
Air carrier
Aircraft
N2639U
Make and model
Boeing 777300ER
Aircraft serial
62650
Aircraft time
36,512 hours, 4,003 cycles
Part
Interphone
Condition
Faulted
Location
Zone 200
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

INTERPHONE BETWEEN FLIGHT DECK AND CABIN INOPERATIVE PERFORMED OPS CHECK ON CABIN INTERPHONE SYSTEM IAW AMM REF. 23-42-00-710-801. COMMUNICATION BETWEEN FLIGHT DECK AND CABIN FUNCTIONS NORMALLY. OPS CHECK GOOD. NO FURTHER DEFECTS NOTED AT THIS TIME. UPON THE REMOVAL AND REPLACEMENT OF THE AUDIO CONTROL PANEL WITH FROZEN SETTINGS, FOUND CORRELATION BETWEEN ACP AND CABIN INTERPHONE SYSTEM. THE OPERATIONAL CHECK OF THE CABIN INTERPHONE SYSTEM FUCTIONED NORMALLY IRW LOG PAGE #6634819 WITH ADDITIONAL RESETTING OF ALL CABIN HANDSETS. COULD NO LONGER DUPLICATE ANY FAULTS.

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