Service difficulty report · Computer · Boeing 757224

Difficulty date
October 28, 2025
Submitted
October 31, 2025
Operation
Air carrier
Aircraft
N12114
Make and model
Boeing 757224
Aircraft serial
27556
Aircraft time
116,931 hours, 24,284 cycles
Part
Computer
Part number
162005102
Part serial
817
Condition
Failed
Location
Zone 300
Part time
96,008 hours, 22,930 cycles
Stage of operation
CL
How discovered
O
Nature of condition
F
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLIGHT CONTROLS TOO HARD IN FLIGHT.DEBRIEF CREW ON ARRIVAL FLIGHT CREW REPORTED ON TAKE OFF THE ELEVATOR WAS HARD TO PULL BACK ALSO THE AILERONS AND RUDDER HARDER THAN NORMAL TO MOVE. NO EICAS MSG OR OTHER FAULTS SHOWING IN FLT OR ON GND FOLLOWING CONSULTATION WITH TOMC ELEVATOR FEEL COMPUTER REPLACED IAW 27-31-19-424-015. CORRECT DIMENTION SET ON SCREW JACK & RIG PIN CONFIRMED TO FIT CORRECTLY INTO COMPUTER POST INSTALL. PIN REMOVED POST RIGGING. X REF TO LOG PAGES 6773613, 6773570, COMPUTER, ELEVA OFF 75-2731-9-0002 0817 ON 75-2731-9-0002 0972 6773538 & 6773520 FOR REQUIRED FUNCTION CHECKS AND INSPECTIONS POST COMPONENT REPLACEMENT. FOLLOWING REPLACEMENT OF ELEVATOR FEEL COMPUTER AND ALL OF THE ASSOCIATED FUNCTION TESTS FULL & FREE CHECKS CARRIED OUT ON PRIMARY FLT CONTROLS. ALL FOUND TO OPS CORRECTLY & SMOOTHLY. STAB COMP CHECKED FOR LOOSE ITEMS AND CONFRIMED CLEAR. AIRCRAFT OK FOR FURTHER SERVICE. RII C/O FOR REPLACEMENT OF ELEVATOR FEEL COMPUTER. ALL CRITICAL STEPS FOLLOWED AND COMPLIED WITH REF GMM 09-25-05 AND AMM 27-31-19 TESTS PASSED ACFT OK FOR SERVICE.