Service difficulty report · Fastener · Boeing 777222

Difficulty date
November 7, 2025
Submitted
November 11, 2025
Operation
Air carrier
Aircraft
N788UA
Make and model
Boeing 777222
Aircraft serial
26942
Aircraft time
113,808 hours, 14,914 cycles
Part
Fastener
Condition
Wrong Part
Location
Zone 800
Stage of operation
IN
How discovered
V
Nature of condition
W
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DOOR 2L WILL NOT OPEN, HEAVY GOUGING ON FITTINGS. PERFORMED DOOR 2L OPERATIONAL TEST, FOUND THE HINGE COVER FWD UPPER FASTENERS TOO LONG AND JAMB THE OTBD COVER IAW AMM 52-11-00710 -801REV 5 AND HINGE COVER FWD UPPER FASTENER REPLACED IAW AMM 52-11-75-000-802 AND AMM 52-11-25-400-802 REV05. CARRIED OUT FUNCTIONAL TEST, RESULT NORMAL IAW AMM 52-11-10-720-801 REV 05.