Service difficulty report · Usb Port · Boeing 777224

Difficulty date
March 5, 2026
Submitted
March 6, 2026
Operation
Air carrier
Aircraft
N78013
Make and model
Boeing 777224
Aircraft serial
29861
Aircraft time
123,917 hours, 12,831 cycles
Part
Usb Port
Part number
123525
Condition
Smoke
Location
Seat 31c
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PAX AT SEAT 31C, PLUGGED A PED INTO THE USB PORT ON MONITOR AND IT SMOKED. PERFORMED CONDITIONAL INSPECTION SMOKE/ODOR IAW AMM 05-51-58-800-801-C3.