Service difficulty report · Ballast · Boeing 777222

Difficulty date
April 7, 2026
Submitted
April 8, 2026
Operation
Air carrier
Aircraft
N787UA
Make and model
Boeing 777222
Aircraft serial
26939
Aircraft time
114,461 hours, 15,204 cycles
Part
Ballast
Condition
Failed
Location
Zone 200
Stage of operation
UK
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLT ATTENDANTS REPORTED SMELL OF PLASTIC BURN IN B ZONE GALLEY UNABLE TO GET DEBRIEFED BY PILOTS. FA WORKING MID GALLEY AREA WAS DEBRIEFED. HER STATEMENT WAS PLASTIC/ELECTRIC SMELL WAS LOCALIZED IN THE L2 DOOR ONLY. (LIGHT ABOVE L2 DOOR). SHE STATED NO SMELL IN MIG GALLEY (OVENS ECT).FWD ISLE AHEAD OF L2 DOOR. AND AFT ISLE BEHIND L2 DOOR. (STANDING ON THE CARPETS. FWD/AFT.FORMS ATTACHED. MINIMUM INFO ATTACHED PERFOMED INSPECTION OF L2 AND GALLLEY AREA ZONE B , FOUND SMELL ORDER OF BURNT SMELL ON LIGHT BALLAST LOCATED OVERHEAD L2 DOOR, REMOVED AND REPLACED BAD BALLAST AND BULB NOW OPS CK NML ADD EMP:U245057