Service difficulty report · Panel · Boeing 78710

Difficulty date
April 24, 2026
Submitted
April 28, 2026
Operation
Air carrier
Aircraft
N12021
Make and model
Boeing 78710
Aircraft serial
66990
Aircraft time
15,231 hours, 1,898 cycles
Engine
GENX1B76P2
Part
Panel
Part number
2500M62G01
Condition
Missing
Location
Zone 400
Stage of operation
IN
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FOUND MISSING ONE FAN STATOR BLANK OFF PLATE AND THREE (3) CAPTIVE BOLTS ON ENGINE NR 1, RT SIDE, APPROXIMATELY AT 3?4 O`CLOCK POSITION PERFORMED GVI ON THE ENG IAW AMM DMC-B787-A-G72-00-00-14A-311A-A, NOTHING ABNORMAL WAS FOUND AT THE ENGINE, TEST FROM THE NUTS IAW AMM DMC-B787-A-G72-00-00-06B-280C-A STEP D-6 THE NUTS ARE IN THE PLACE AND WORKING WELL. IT WAS INSTALLED BLANKOFF PANEL IN REF AMM DMC-B787-A-G72-00-00-06B-280C-A,

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