Service difficulty report · Door · Boeing 737824

Difficulty date
May 1, 2026
Submitted
May 4, 2026
Operation
Air carrier
Aircraft
N17245
Make and model
Boeing 737824
Aircraft serial
28955
Aircraft time
81,139 hours, 30,315 cycles
Part
Door
Condition
Faulted
Location
Zone 800
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
B

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT FOREWARD ENTRY DOOR DIFFICULT TO OPEN. DOOR HANDLE REQUIRES EXCESSIVE FORCE TO OPEN AND CLOSE FROM THE INSIDE AND OUTSIDE.FORWARD LOWER CORNER OF DOOR AT LOWER GATE SEAL CATCHING EDGE OF DOOR FRAME. MEASURED OVER LAP OF 1/8TH OF AN INCH.AREA MARKED WITH MASKING TAPE FOR VISIBILITY. SKIN CLEARANCE AND FLUSHNESS ZONES FOR DOOR 1L MEASURED MARKED ON DOOR ADJUSTED LEFT FOWARD ENTRY DOOR IAW AMM 52-11-00-820-801. FOUND SNUBBER FLUID LEVEL INDICATOR AT EMPTY. REMOVED AND REPLACED LEFT FOWARD ENTRY DOOR SNUBBER IAW AMM 52-11-51-000-801. DOOR FULLY CLOSES WITH EXCESSIVE FORCE. REQUIRES FURTHER ADJUSTMENT. PERFORMED GUIDE ARM ADJUSTMENT. FWD EDGE OF DOOR AND AFT EDGE OF DOOR WITHIN TOLERANCES (RESPECTIVELY). GUIDE ARM JAM NUT LOCKED INTO POSITION. NEW UPDATED MEASSUREMENTS FOR DOOR VERTICAL ADJUSTMENT TAKEN (IN BLUE) ON UPPER AND LOWER GATES. SMALL. VERTICAL ADJUSTMENT REQUIRED: [STEP: 2. I. (E)]. REF. AMM: 52-11-00-820-801 ADJUSTED L1 DOOR IAW AMM 52-11-00-820-801 UP TO STEP I(G). COULD NOT GET STOP PINS TO ALIGN WITH STOPS PADS. REQUIRES FURTHER RIGGING. COMPLIED WITH STEPS 1 AND 2. OF AVO 17373 . INSPECTION VERIFIED DISPOSITION STEP 2 OF AVO17373 REV. -. COMPLETED STEP 3 AND 4 OF AVO 17373 . DOOR 1L SLIDE REINSTALLED. INSPECTION VERIFIED DOOR 1L ESCAPE SLIDE PACK IS INSTALLED BUT DEACTIVATED WITH GIRT BAR SECURED TO THE SLIDE PACK CONTAINER. REF. AVO17373 DISPOSITION STEP 4 AND GMM 09-10-05.