Service difficulty report · Window · Boeing 767322

Difficulty date
April 30, 2026
Submitted
May 4, 2026
Operation
Air carrier
Aircraft
N672UA
Make and model
Boeing 767322
Aircraft serial
30027
Aircraft time
91,518 hours, 18,158 cycles
Part
Window
Part number
141T483546UAL
Part serial
5756
Condition
Cracked
Location
R2
Part time
17,942 hours, 2,459 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DEBRIEFED CREW UPON ARRIVAL, CREW STATED AT 31K FEET THEY SAW ARCING ON THE R2 WINDOW WITH WINDOW HEAT MSG.THEN SAW A CRACK ON THE LOWER REAR CORNER OF THE WINDOW. R&R R2 WINDOW IAW 56-11-02 UP TO STEP 15 WINDOW REQUIRES ADJUSTMENT AND LEAK CHECK ALL HARDWARE AND PANELS ARE LOCATED IN COCPIT ON THE F/O SEAT. COMPLETED R2 WINDOW INSTALL ADJUSTMENT AND LEAK CHECK. OPS CK NORMAL AT THIS TIME AMM REFS 56-11-02-404-026 & 56-11-02-825-122.