Service difficulty report · Unknown · Boeing 777222

Difficulty date
April 30, 2026
Submitted
May 4, 2026
Operation
Air carrier
Aircraft
N217UA
Make and model
Boeing 777222
Aircraft serial
30550
Aircraft time
98,061 hours, 11,627 cycles
Part
Unknown
Condition
Odor
Location
Cabin
Stage of operation
NR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

HOT PLASTIC ODOR BY DOOR 3L ON TO..NO SMELL DETECTED IN FLIGHT IMAGES ADDED. DEBRIEFED FLIGHT CREW, CABIN CREW STATED SAME BURN PLASTIC SMELL HAPPEN ON THIS ACFT 2 DAYS PRIOR INTO (FCO ROME) INSPECTED AREA AT 3L AND 3R, OPS PACKS NO ODOR OR SMOKE NOTED, INSPECTED CEING HATCH INBETWEEN LAVS AT 3L AND 3R NO ODOR, OR SMOKE NOTED. AFT LAV AT 3L AND 3R HAD THE MIRROR LIGHT. PER TOMC REQUEST TO INSPECT DOOR HEATERS 3L AND 3R, AND BRING AIRCRAFT TO BLOCKS FOR TAKE OFF POWER TO REPLICATE CONDITIONS. PERFORMED CONDITIONAL INSPECTION OF DOOR HEATER 3L IN REF AMM 05-51-58. NO VISUAL EVIDENCE OF BURNT WIRES OR BURNT SMELL. PERFORMED DOOR AREA HEATER INSTALLATION TEST REF AMM 21-45-03. TEST PASSED. ADD EMP:U434543, PERFORMED CONDITIONAL INSPECTION AMM REF 05-51-58 UP TO STEP C (2) (H). ADD EMP:U434543, CONTINUED WITH AMM 05-51-58-800-801-C3 FROM AND INCLUDING STEP 2(C)(I) TO STEP 2(C)(T), BOTH ENGINES WERE RAN TO PART POWER AS PER AMM, NO SIGNS/EVIDENCE OF ODORS WITH APU OR ENGINE BLEEDS FOUND AT THIS TIME. AS PER TOM C REQUEST REMOVED AND REPLACED ALL UPPER RECIRC FILTERS IAW AMM 21-25-02 AND ALL LOWER RECIRC FILTERS IAW AMM 21-25-08. NO ODORS NOTED. CONDITIONAL INSPECTION COMPLETED IAW AMM 05-51-58 NO DEFECTS NOTED. A/C OK TO CONTINUE.