Service difficulty report · Support Bracket · Boeing 737724

Difficulty date
July 9, 2026
Submitted
July 10, 2026
Operation
Air carrier
Aircraft
N16701
Make and model
Boeing 737724
Aircraft serial
28762
Aircraft time
86,022 hours, 31,629 cycles
Part
Support Bracket
Part number
233A82031
Condition
Damaged
Location
Zone 200
Stage of operation
CR
How discovered
V
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WINDOW HEAT FWD LT SIDE. SPARKS WERE SEEN IN COCKPIT FOR 10 SECS ONCE IT HAPPENED. REMOVED GLARESHIELD, FOUND WIRES ARCING OFF FRAME. CAPT WINDOW HEAT POWER WIRE APPEARS TO HAVE BEEN PINCHED BETWEEN WINDOW & GLARE SHIELD BRACKET. WIRE INSULATION MELTED OFF. ARCING WIRE MELTED INTO GLARE SHIELD BRACKET 3/16 DEEP. WIRE BUNDLE TO GLARE SHIELD COMPONENTS OUTER PROTECTIVE ANTI CHAFE MELTED. CUT AWAY & INSPECTED WIRES. NO DAMAGE. VISUAL CHK OF WINDOW SHOWS NO DAMAGE. PULLED CIRCUIT BREAKERS P-18 B1 B3 D1 D2 E1 E2 P6-3 A9 A10 P6-12 B8 B9. REMOVED 4 INCHES OF DAMAGED WIRE END TO WINDOW LT FRONT 1 CONNECTION POINT 4 IAW WDM 30-41-11-8 PG8, WIRE W2108-1002-18 . SPLICED IN SECTION OF NEW WIRE CLASS 1ME 00-0609-3-8161 & NEW TERMINAL END TO THE WINDOW. HEAT SHRINK PROTECTIVE TUBE OVER REPAIR. WINDOW HEAT OPS CHKD FOR 1 HR ACOMPLISHED PART 1 OF ECRA 2511-01651. PERFORM PART 3 PERMANENT REPAIR WITH 2 FLT CYCLES ACOMPLISHED PART 1 OF ECRA 2511-01651. PERFORM PART 3 PERMANENT REPAIR WITH 2 FLT CYCLES.