Service difficulty report · Transceiver · Boeing 757324

Difficulty date
July 20, 2026
Submitted
July 23, 2026
Operation
Air carrier
Aircraft
N57857
Make and model
Boeing 757324
Aircraft serial
32816
Aircraft time
64,549 hours, 20,520 cycles
Part
Transceiver
Part number
8221250002
Part serial
8032
Condition
Faulted
Location
Nr 3 Vhf
Part time
65,377 hours, 22,529 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EICAS MSG.-DATALINK LOST DISPLAYED VHF DATALINK LOST ACARS NO COMM DEBRIEFED CREW AND WAS TOLD 1.5 HOURS INTO THE FLT GOT AN INTERMITTENT DATALINK EICAS MESSAGE BUT THEN THE DATALINK WENT OFFLINE COMPLETELY WHILE OVER THE NORTH ATLANTIC. ACARS MESSAGES MADE NO SENSE. AT THE GATE ALIGNED & WAS ABLE TO INIT ACARS & SEND MESSAGES TO TOMC WHICH WERE RECEIVED. WAS NOT ABLE TO RECEIVE MESSAGES BACK. REF FIM 23-22 FAULT TREE 858. COMPLETED FIM 23-22 TASK 858. NO DEFECTS NOTED. PERFORMED FIM 23-12 TASK 802 AND FOUND NR 3 VHF TRANSCIEVER WOULD NOT TEST. NO LIGHTS, NO RESPONSE. R & R NR 3 VHF TRANSCIEVER IAW AMM 23-12-01. OPS CHKD GOOD.