Service difficulty report · Spring · Boeing 737924ER

Difficulty date
August 2, 2026
Submitted
August 5, 2026
Operation
Air carrier
Aircraft
N38458
Make and model
Boeing 737924ER
Aircraft serial
37199
Aircraft time
43,168 hours, 15,919 cycles
Engine
Cfmint CFM567B27
Part
Spring
Part number
69761312
Condition
Damaged
Location
Zone 800 Act
Stage of operation
TO
How discovered
O
Nature of condition
J
Precautionary procedure
C

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FWD CARGO DOOR OPEN INDICATED AROUND 45KTS ON T/O ROLL. ANOTHER ACFT CONFIRMED OPEN. FOUND FWD CARGO DOOR OPEN WITH DOOR HANDLE STOWED IN THE LOCKED POSITION. INSPECTED DOOR FRAME CAM RECEIVERS FOR FOD. NONE FOUND. DOOR STOPS ARE CLEAR. FWD CARGO DOOR HANDLE HAS TENSION. OPENED AND CLOSED DOOR SEVERAL TIMES. DOOR STAYS CLOSED. DOOR ONLY COMES OPEN WITH TAKEOFF ROLL WITH HEAVY VIBRATION . REMOVED INTERIOR HANDLE ACCESS PANEL, FOUND ACTUATOR SPRING BROKEN , PERFORMED VISUAL INSP OF DOOR MECHANISM AND FOUND NO DAMAGE OTHER THAN BROKEN ACTUATOR SPRING. REPLACED ACTUATOR SPRING IAW AMM 52-31-74-400-801, DOOR OPS CHECKED GOOD. DOOR OPENS AND CLOSES NORMAL