Service difficulty report · Door Seal · Boeing 737924ER

Difficulty date
September 22, 2026
Submitted
September 24, 2026
Operation
Air carrier
Aircraft
N38473
Make and model
Boeing 737924ER
Aircraft serial
38702
Aircraft time
41,737 hours, 15,250 cycles
Engine
Cfmint CFM567B27
Part
Door Seal
Condition
Leaking
Location
Zone 800
Stage of operation
AP
How discovered
O
Nature of condition
J
Precautionary procedure
B

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PASSING 10K ACFT FAILED TO PRESSURISE, CABIN ALT INDICATES NEGATIVE IAW DEBRIEF OF CREW. CREW FLEW UP TO 11,700 FT & STATED THAT THEY NEVER GOT A POSITIVE CABIN ALTITUDE, ALWAYS NEGATIVE. THE LARGE NEEDLE INDICATED 3, WHILE SMALL NEEDLE INDICATED NEGATIVE, BTWN 50 & ZERO PSI. PERFORMED BITE OF CABIN PRESSURE CONTROLLER, NO FAULTS DISPLAYED IAW AMM 21-31-00. PRESSURISATION PANEL WAS LEFT IN AUTO AT ALL TIMES. CREW NEVER GOT AN AUTO FAIL LIGHT. SINCE THE FLIGHT ALTITUDE WAS A LITTLE OVER 10,000 FT, IAW 21-00 TASK 807 SUSPECTED LAND ALTITUDE MAY BE INCORRECTLY SET BELOW DEPARTURE FIELD ELEVATION, PRESSURIZED CABIN IAW AMM 05-51-91 TO 4 PSI, FOUND BOTTOM OF R1 FLAP SEAL LEAKING, WHICH IS NOTICABLE FROM INSIDE. BELOW 15,000 FT IS NORMAL TO SHOW 0 PSI CABIN PRESSURE IAW SDS 21-30-00-109. SEE REF. FOR R1 DOOR LEAK LOG PAGE 3453645