As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING APPROACH THE FLIGHT CREW RECEIVED A FLAP FAIL MESSAGE ON EICAS WHEN SELECTING THE FLAPS. THE FLAPS WERE STUCK AT 4 DEGREES. THE APPROACH WAS ABORTED AND THE APPROPRIATE CHECK LISTS WERE FOLLOWED. THE AIRCRAFT THEN LANDED WITHOUT INCIDENT. MAINTENANCE WAS UNABLE TO DUPLICATE THE FAULT ON THE GROUND AND RESET THE FLAP SYSTEM. AN OPS CHECK WAS THEN PERFORMED PER AMM REFERENCE 27-51-00 WITH NO FURTHER DEFECTS NOTED. THE AIRCRAFT WAS THEN RELEASED FOR FURTHER SERVICE.