As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AT FL 360, CAPT'S WINDSHIELD ANTI-ICE SYS BEGAN ARCING FOLLOWED BY WINDSHIELD CRACKING. QRH 4-10-2-5 PROCEDURE COMPLETED PRIOR TO WINDSHIELD FAILURE. REMOVED AND REPLACED CAPT'S WINDSHIELD IAW AMM 56-11 AND WINDSHIELD ANTI-ICING CONTROLLER IAW AMM 30-41. CAPT'S WINDSHIELD ANTI-ICING CHECKS NORMAL IAW 30-41 AT THIS TIME.