As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CREW REPORTED MAIN CABIN DOOR IS VERY HARD TO OPEN AND THAT DOOR HANDLE SEEMS TO GET STUCK WHEN PULLING UPWARD ON HANDLE. WHILE TROUBLESHOOTING THE DOOR HANDLE (P/N 600-31887-11 ITEM NR 5 PAGE 1 FIG 1 RJ IPC CH 52-11-02) FOUND THE PIN (HSP 115BO94-900 ITEM NR 185 IN THE RJ CMM PG 1010 CHAP 52-11-03) FOR THE FLUSH HANDLE LATCH ASSEMBLY TO BE SHEARED, CAUSING THE HANDLE ASSEMBLY TO BIND UP.