Service difficulty report · Heater · Boeing 767432ER

Difficulty date
February 12, 2011
Submitted
February 16, 2011
Operation
Air carrier
Aircraft
N834MH
Make and model
Boeing 767432ER
Aircraft serial
29707
Aircraft time
37,783 hours, 9,987 cycles
Part
Heater
Condition
Defective
Location
L1 Door
Stage of operation
CL
How discovered
O
Nature of condition
B, J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SHORTLY AFTER TAKEOFF, IN-FLIGHT REPORTED A BRIEF ACRID ODOR IN THE FWD CABIN. DUE TO THE INABILITY TO IDENTIFY THE SOURCE OF THE ODOR, THE RAM TEAM ELECTED TO BRING THE FLIGHT BACK TO DEPARTURE FOR MX EVALUATION. MX FOUND THE L1 DOOR HEATER DEFECTIVE AND REPLACED IT. ETOPS CATEGORY 'B': DIVERSION OR TURNBACK.