As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
THE CREW DIVERTED THE AIRCRAFT TO JFK AFTER THE FLIGHT ATTENDANTS REPORTED VISIBLE SMOKE AND AN ODOR OF BURNING PLASTIC IN THE CABIN. MAINTENANCE WAS NOT ABLE TO DUPLICATE THE SMOKE AND FOUND NO OTHER DISCREPANCIES. VISUAL INSPECTION AND A 20 MINUTE PACK BURN-OUT WERE PERFORMED WITH NO TROUBLE FOUND. AIRCRAFT HAS RETURNED TO SERVICE.