Service difficulty report · Headset · Boeing 757251

Difficulty date
November 11, 2015
Submitted
November 13, 2015
Operation
Air carrier
Aircraft
N546US
Make and model
Boeing 757251
Aircraft serial
26493
Aircraft time
60,584 hours, 19,538 cycles
Part
Headset
Condition
Failed
Location
Seat 27b
Stage of operation
IN
How discovered
O
Nature of condition
B
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PAX SEAT 27B WHEN AUDIO HEADPHONES PLUGGED IN, PAX REPORTED HEADSET HEATING UP AND SAW SMOKE. TRIED A BRAND NEW PAIR OF EAR BUDS AND THEY BEGAN TO GET HOT. DEFER TO MEL 23-37-01A. PLACARD INSTALLED. PULLED AND SECURED C/B ON P11 AND P70 IAW MEL, M, PROCEDURES. PLACED "DO NOT USE" PLACARD ON IFE PANEL IAW MEL, M, PROCEDURES. ALL MEL M, PROCEDURES COMPLYED WITH. REVERSED, M, PROCEDURE & PERFORMED T/S. VISUALLY CHECKED WIRING & HARNESS FOR ANY DAMAGE. FURTHER T/S FOUND PCU AT FAULT. REPLACED PCU AT 27B REF AMM 23-34. OPS CHECKED OK. MONITORED FOR 15 MINUTES, NO HEATING NOTED. REMOVED MCO & PLACARD. ACFT OK FOR SERVICE.