As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
LEFT FORWARD WINDSHIELD BEGAN ARCING DURING CRUISE, AT FL 370. SHORTLY AFTER WINDSHIELD SHATTERED. PRESSURIZATION WAS OK. REMOVED & REPLACED THE LEFT FORWARD WINDSHIELD IAW 56-11 REMOVED & REPLACED LT FWD RT SIDE WINDOW HEAT CONTROLLER IAW AMM 30-41 NO LEAKS WINDOW HEAT OPS NORMAL.