As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
LEFT AFT PAX DOOR EICAS MESSAGE AND ENTRY DOORS OVERHEAD LIGHTS ILLUMINATED PASSING FL240 DURING CLIMB. FA STATED THE HANDLE HAD MOVED UP INFLIGHT. WAS ABLE TO MOVE HANDLE FULL DOWN ON SHORT APPROACH. DURING TROUBLESHOOTING, FOUND UPPER LEFT AND RIGHT DOOR STOP PINS ADJUSTED OUT OF LIMITS. ADJUSTED UPPER STOP PINS IAW IAW AMM 52-11-00. PRESSURIZED ACFT X2. DOOR HANDLE OPERATES NORMAL NO EICAS MESSAGES.