As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
UNABLE TO TURN OFF LEFT FWD FUEL PUMP DURING CROSSFEED OPERATION. NO PUMP DURING SWITCH OR EICAS ILLUMINATED. CROSSFEED WAS NORMAL. CHECKED OPERATION OF LT FWD BOOST PUMP , EICAS AND PUMP INDICATION OPS NORMAL, OK FOR SERVICC IAW AMM 28-22.