As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PAX AT SEAT 10C WAS SHOCKED BY ELECTRICAL CONNECTION IN SEAT WHILE PLUGGING IN. UNABLE TO DUPLICATE. PASSENGER HAS LAPTOP PLUGGED IN AND STATES GETTING SHOCKED IN ARMREST. FWD TO NEF 24-58-02. DEFERRAL REMARKS C/W. INSP PED OUTLET AT 10C. ALL HARNESS SECURED AT ISPS. ALL WIRE CK GOOD. REPLACED OUTLET AS A PRECAUTION.