Service difficulty report · Element · Boeing 767332

Difficulty date
May 18, 2019
Submitted
May 31, 2019
Operation
Air carrier
Aircraft
N1611B
Make and model
Boeing 767332
Aircraft serial
30595
Aircraft time
85,320 hours, 10,942 cycles
Part
Element
Condition
Failed
Location
Pitot Probe
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SHIP 1611 - DIV - CREW REPORTS F/O PITOT PROBE FAILURE ENROUTE SEA-PEK. DUE ICING CONDITIONS INTO PEK DECISION MADE TO DIV TO HET. BEFORE DESCENT, CREW RECEIVED MULTIPLE FAILURES/MESSAGES RELATING TO A PITOT FAILURE. THE SOURCE OF THE MESSAGES WAS IDENTIFIED AS THE FOS PITOT HEAT BEING INOP. ALL MESSAGES CLEARED WITHIN MOMENTS EXCEPT THE FO PITOT HEAT. AFTER DISCUSSION WITH DISP/MCC, JOINT DECISION WAS MADE TO CONTINUE TO PEK AVOIDING ICING CONDITIONS. WHILE ON DOWNWIND, PEK AIRPORT ENTERED A GROUND STOP DUE TO THUNDERSTORMS. DUE TO LIMITED FUEL AND ESTIMATED REOPENING TIME OF PEK, JOINT DECISION WAS MADE TO DIVERT TO HET. CORRECTIVE ACTION: MAINTENANCE CHECKED PROBE WIRING AND CONFIRMED ELEMENT OPEN/FAILED. PROBE REPLACED AND SYSTEM CHECKS NORMAL. LP 4641248