As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(AIRCRAFT 5651, L/P 6573174) WHEN MOVING FLAP LEVER 5-20 DEGREES RECEIVED (TE FLAP DISAGREE) MSG. C/W PROCREEDURE ALTN FLAP SELECTOR MOVED TO 20 DEGREES AND EICAS MSG EXTINGUISHED. CORRECTIVE ACTION: PERFORMED NO-GO ODI PROCEDURE FOR FLAP DISAGREE. FOUND FAULT 307. PERFORMED FIM 27-51 FIG 115 AND FIG 107.