Service difficulty report · Windshield · Boeing 767332

Difficulty date
November 9, 2020
Submitted
November 18, 2020
Operation
Air carrier
Aircraft
N173DZ
Make and model
Boeing 767332
Aircraft serial
29692
Aircraft time
85,678 hours, 18,985 cycles
Part
Windshield
Condition
Crazed
Location
Cockpit
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DIVERTED TO YHZ DUE TO RT WINDSHIELD OUTER PANE CRAZED AND MISSING SECTION WITH INNER PANE SHOWING DEFORMATION. CORRECTIVE ACTION: REPLACED WINDSHIELD AND RT WINDOW HEAT CONTROLLER.