Service difficulty report · Window · Boeing 767432ER

Difficulty date
November 23, 2020
Submitted
November 23, 2020
Operation
Air carrier
Aircraft
N838MH
Make and model
Boeing 767432ER
Aircraft serial
29711
Aircraft time
80,232 hours, 14,293 cycles
Part
Window
Condition
Failed
Location
Cockpit
Stage of operation
IN
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE FL390 F/O WINDOW RT FWD EXPLODED AND CRACKED. BURNING ON LEFT AND RIGHT SIDE OF WINDOW OUTER PANE NO APPARENT DEFORMITY ON WINDOW. MAINTENANCE REPLACED WINDOW.