As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SHIP 6714- MISC/DE- DUE TO FUEL CONFIG EICAS MESSAGE. INITIAL CORRECTIVE ACTION: RAN MAIN TANK PUMPS FOR 15 MINUTES WITH NO TRANSFER NOTED. TRANSFERRED FUEL FROM CENTER TO RT & LT MAIN TANKS. QUANTITY REMAINED STABLE. OK FOR SERVICE. FOLLOW UP ACTION: REPLACED RT MAIN TANK REFUEL VALVE CONTROLLER. BOND CHECK SATISFACTORY AND OPS CHECK OK.