As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SHIP 687 IN FLIGHT @ FL360, FIRST OFFICERS FWD WINDSHIELD ARCHED THEN COMPLETELY CRACKED OUTER PANEL. CORRECTIVE ACTION: REMOVED AND REPLACED R1 HEAT CONTROL UNIT PER B757 AMM 30-41. REMOVED AND REPLACED R1 WINDSHIELD PER B757 AMM 56-11, REF LOG # 8190091 FOR 3RD TORQUE AND LOG #8190092. (8190090)