As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(LOG 8744120) MAIN DOOR UNABLE TO BE OPENED FROM OUTSIDE. FA HAD TO PULL UP ON BOTTOM OF DOOR FROM INSIDE WITH AGENT PULLING ON OUTSIDE BEFORE DOOR WOULD OPEN. CYCLED L1 DOOR MULTIPLE TIMES, FROM OUTSIDE AND INSIDE PER B737 AMM 52-11. DISCREPANCY COULD NOT BE REPLICATED.