Service difficulty report · None · Boeing 767332

Difficulty date
July 22, 2022
Submitted
July 25, 2022
Operation
Air carrier
Aircraft
N172DN
Make and model
Boeing 767332
Aircraft serial
24775
Aircraft time
134,519 hours, 19,622 cycles
Part
None
Condition
None
Stage of operation
IN
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT 0172, AFTER LEVELING OFF AT CRUISE FL350,FLT ATT IN FWD GALLEY CALL AND TOLD US THEY HAD A BURNING PLASTIC SMELL IN FWD GALLEY AREA.I INSTRUCTED FLT ATT TO TURN OFF ALL OVENS/SMELL REMAIN.I THAN INSTRUCTED FLTT ATT TO TURN OFF THE CHILLER AND THE PLASTIC BURNING SMELL DISIPATED.OVENS WERE TURN BACK ON ONE AT A TIME AND SMELL DID NOT RETURNED. CORRECTIVE ACTION: REPLACED #1 OVEN. (9208642)