As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SHIP 5639 DOOR 2L COULD NOT BE OPENED FROM THE OUTSIDE AFTER BOARDING AND CLOSING DOOR. PLATES AT BOTTOM OF DOOR WERE NOT LINING UP FLUSH. CORRECTIVE ACTION DOOR RIDING LOW, ADJUSTED DOOR REF B757 AMM 52-11-00. ADJUSTED LOWER GATE REF B757 AMM 52-11-00. WITH GATE NEW POSITION, ADJUSTED GIRT BAR MECHANISM REF B757 AMM 52-11-25. (4467394)