Service difficulty report · Windshield · Boeing 737932ER

Difficulty date
January 2, 2024
Submitted
January 8, 2024
Operation
Air carrier
Aircraft
N863DN
Make and model
Boeing 737932ER
Aircraft serial
31975
Aircraft time
23,667 hours, 8,863 cycles
Part
Windshield
Part number
141A48001
Part serial
16100H7559
Condition
Cracked
Location
Cockpit
Part time
23,639 hours, 8,856 cycles
Stage of operation
IN
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(LOG 9593146) AT CRUISE JUST PRIOR TO TOD, FO SMELLED BURINING ELECTRICAL, NOTICED FIRE/ELECTRICAL IN WIND-SHIELD CAPT SIDE. TURNED OFF WINDOW HEAT TO L1 (L FWD). RAN QRH FOR WINDSHIELD DAMAGE, ARCING SHORTLY AFTER OUTER PANE SPIDER CRACKED. PERFORMED REMOVAL OF #1 WINDOW PER B737 AMM 56-11. INSTALLED #1 WINDOW PER B737 AMM 56-11. R/R LT FRONT CONTROLLER IAW B737 AMM 30-41. OPS CHECK GOOD PER B737 AMM 56-11.