Service difficulty report · Windshield · Boeing 737932ER

Difficulty date
February 12, 2024
Submitted
February 14, 2024
Operation
Air carrier
Aircraft
N884DN
Make and model
Boeing 737932ER
Aircraft serial
31995
Aircraft time
19,899 hours, 7,280 cycles
Part
Windshield
Part number
141A48001
Part serial
17110H4167
Condition
Arced
Location
L1
Part time
19,899 hours, 7,280 cycles
Stage of operation
IN
How discovered
V
Nature of condition
B
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(LOG 5428564) WHILE IN CRUISE AT FL350, L1 WINDSHEILD EXPERIENCED A LARGE SPIDERWEB CRACK & ELECTRICAL ARCING ON OUTER PANE. RAN QRH 1.13. R & R L1 (CAPT) WINDOW IAW B737 AMM 56-11. R & R L1 WINDOW HEAT CONTROLLER IAW B737 AMM 30-41 PRECAUTIONARY. OPS, LEAK & PRESSUIZATION TEST GOOD.