Service difficulty report · Windshield · Boeing 737932ER

Difficulty date
March 31, 2024
Submitted
April 1, 2024
Operation
Air carrier
Aircraft
N888DU
Make and model
Boeing 737932ER
Aircraft serial
31999
Aircraft time
18,624 hours, 6,955 cycles
Part
Windshield
Part number
141A48001
Part serial
17207H1960
Condition
Cracked
Location
Cockpit L1
Part time
18,616 hours, 6,953 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SHIP 3888 - MISC/DE - DECLARED EMERGENCY DESCENT WITH ATC TO LOWER ALTITUDE DUE TO L1 WINDSHIELD OUTER PANE CRACKED. CORRECTIVE ACTION: REPLACED L1 WINDSHIELD AND WINDOW HEAT CONTROL UNIT. OPS CHECKS GOOD. CABIN PRESSURE LEAK CHECK GOOD.