As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(LOG 5358230) FA REPORTS GATE AGENTS ARE UNABLE TO OPEN OR CLOSE MAIN CABIN DOOR FROM OUTSIDE. FOUND LOWER AFT STOP SPRING MISSING-ADJUSTED STOP AND INSTALLED SPRING. LUBED L1 DOOR HINGE FITTINGS PER B737 AMM 12-25-DOOR OPS OK REF B737 AMM 52-10.