Service difficulty report · Windshield · Boeing 737932ER

Difficulty date
May 20, 2025
Submitted
May 22, 2025
Operation
Air carrier
Aircraft
N824DN
Make and model
Boeing 737932ER
Aircraft serial
31935
Aircraft time
33,468 hours, 12,931 cycles
Part
Windshield
Condition
Cracked
Location
Zone 200
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(LOG 7165094) CAPTAINS FWD WINDSHIELD EXPERIENCED LOUD CRACKLING ARCHING AT HIGH ALTITUDE NEAR WEATHER SYSTEMS. FOUND ELEC TAPS ON WINDOW LOOSE BEFORE REMOVAL, ALSO FOUND HEAT ON WRONG LUG FOR H11. FINISHED INSTALLATION REF B737 AMM 56-11. REPLACED LEFT FRONT WHCU PER B737AMM 30-11. BITE CKS GOOD WINDOW HET OPS NML.