SDR DALA2025110508066

Service difficulty report · Heater · Boeing 737832

Difficulty date: October 29, 2025
Submitted: November 5, 2025
Operation: Air carrier
Aircraft: N3751B
Make and model: Boeing 737832
Aircraft serial: 30491
Aircraft time: 77,839 hours, 29,885 cycles
System (JASC): 5210 · Passenger/Crew Doors
Part: Heater
Condition: Failed
Location: Zone 800
Stage of operation: CR
How discovered: O
Nature of condition: B
Precautionary procedure: O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SMOKE SEEN & BURNT ELECTRICAL ODOR IN FWD GALLEY IN CRUISE. COMPLETED SMOKE, FIRE, OR FUMES CHECKLIST 8.6 IN QRH. SMOKE & FUME ODOR DISSAPATED. PERFORMED OPS TEST OF FWD DOOR AREA HEATER IAW AMM 21-45. GOT AN ODOR FROM DOOR HEATER OUTLET. SUSPECT FWD DOOR AREA HEATER. FOUND FWD DOOR HEATER BURNED FWD TO MEL 21-00- 41A (M) PROCEDURES. C/W DEACTIVATED FWD ENTRY DOOR C/B PLACARD INSTALLED, (LP: 5768603)