As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DID NOT PASS TEST DOOR DAMPER OF PASSENGER CREW DOOR 831. REMOVED PASSENGER CREW DOOR DAMPER 831 ON UNSERVICEABLE CONDITION IAW FAM AMM 52-11-14- 000-001-A, STEP 3.B THRU 4.A. REPLACED THE DOOR DAMPER IAW FAM AMM 52-11-14-000-001-A, AND FAM AMM 52-11-14-400-001. (LP: 1349178)