Service difficulty report · Starter Gen · Boeing 737932ER

Difficulty date
August 13, 2026
Submitted
August 15, 2026
Operation
Air carrier
Aircraft
N865DN
Make and model
Boeing 737932ER
Aircraft serial
31976
Aircraft time
31,141 hours, 12,097 cycles
Part
Starter Gen
Part number
28B5459
Part serial
124B0061
Condition
Burned
Location
Zone 100
Part time
36,464 hours, 34,415 cycles
Stage of operation
IN
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

APU KICKED OFF WHILE SITTING AT THE GATE, STRONG ODOR ( ELECTRICAL ODOR) BUT NO FAIL INDICATION OR APU LIGHTS. APU CONTINUED TO RUN BUT NO POWER. INSPECTED PER AMM 05-42. FOUND STARTER-GENERATOR CABLE COVER SEVERLY BURNING. REMOVED & REPLACED APU STARTER-GENERATOR PER B737 AMM 49-41. ALL OPS/LEAK/BITE CHECKS GOOD. (8937588) AIRCRAFT WAS GROUNDED